Salesforce Service Cloud

Salesforce Service Cloud / Experience Cloud Dev -

Responsibilities:

• Designing and implementing solutions using Community Cloud functionality. 
• Supporting solutions for an employer/employee portal and employer registration process. 
• Determine the appropriate approach to manage CMS content supporting multiple languages
• The individual in this position will be responsible for configure/build/customize Salesforce Community Cloud Responsibilities
• Configure/build new and enhanced functionality in the Salesforce.com platform using declarative and/or programmatic solutions.
• Distinguish the key components that contribute to performance optimization within a design.
• Build solutions that scale and perform.
• Anticipate and mitigate risks and issues.
• Consistently deliver effective business solutions.
• Follow a consistent and automated way to build, package, and test applications for continuous integration (CI).
• Support the development aspects of all application projects in peer IT portfolios.
• Analyze customer requirements to determine an appropriate solution design considering capabilities, limitations and design trade-offs

Requirements

• A minimum of 3 years' Experience Cloud experience on projects with high user volume (>500 users)
• Minimum 5 year experience with an Experience Cloud project supporting each type of licensing: Partner License, Customer License (Plus and High Volume), Per login and User licenses
• Experience in Community templates
• 3–5 years of experience designing and implementing portal solutions
• Demonstrable ability to communicate the complexities of technical programs. 
• Strong analytical and problem-solving skills. 
• Deep knowledge of the Salesforce platform including Service Cloud and Community Cloud. 
• Solid grasp of content management and database concepts.
• Familiarity with the agile software development. 
• Experience with Google Analytics and Google Tag Manager.
• Certified Community Cloud Consultant.
• Certified Salesforce Administrator.
• Certified Salesforce Advanced Administrator a plus.
• Bachelor's degree or equivalent, minimum 9 years of work experience. (If Associates Degree, must have minimum 6 years' work experience)
• Excellent communication and presentation skills