Salesforce Solution Architect

Job Description:

We are seeking a Salesforce Solutions Architect who can engage with business stakeholders, negotiate, and translate business needs into effective solutions. The ideal candidate will be responsible for creating comprehensive solutions to address business problems while aligning with strategic goals. Strong communication skills are essential, as you will be expected to liaise between the business and technical teams. Experience with Salesforce Experience Cloud is mandatory.

Technical:

•             Service Cloud Product Management and Solution Design Experience

o             specifically, case page and call and chat integration across large scale implementation

•             Experience Cloud Product Management and Solution Design Experience

•             Comfort with CRMA, Tableau and Analytics