Salesforce Support Consultant

Job Summary:
We are looking for a salesforce support consultant to help us implement salesforce services and salesforce cloud modules at PerkinElmer. The candidate will have responsibility to implement, manage changes, and troubleshooting issues to ensure the system is running smoothly post implementation. The individual in this role will collaborate with different teams to design, implement, and manage Salesforce systems.

Key Responsibilities:

• Hands on experience in handling L2 Production Support for Salesforce Platform
• Hands-on experience in understanding Salesforce Customizations using Apex, Lightning Aura, Lightning Web Components
• Hands on experience in Integration with SOAP/REST or Mulesoft API
• Experience on any of the programming/scripting languages like Java, Java script
• Hands on experience in Apex, Lightning, and Visualforce programming skills
• Strong JavaScript skills and expert understanding of Aura framework, LWC
• Experience in Salesforce.com integration both inbound and outbound configurations
• Strong experience in understanding with XML & JSON Web Services (SOAP/REST)
• Experience with scripted data loader, web services, cloud or on-premises middleware and other enterprise integrating technologies.
• Experience in Sales/Service/Marketing cloud.
• Salesforce.com Admin, PD1 certified is required, Sales/ Service /Marketing cloud certification is added advantage

Qualifications:

• Bachelor's degree in Computer Science or related field
• Minimum 5 years of experience in Salesforce Sales and Services cloud
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently in a fast-paced environment