Salesforce Technical Architect

About the job

Job title: Salesforce Technical Architect

Position: Fulltime

Location: Remote - USA

Job Description:

· Lead a global team throughout the design, development, launch, and support of Salesforce.com solutions.

· Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.

· Collaborate with business and IT leaders to drive the complete technical architecture including

the data flow and the integration between Salesforce and other enterprise solutions.

· Offer up creative ideas to help meet the business requirements, reducing the number of customizations and increasing automation.

· Architect and document solution design of Salesforce solutions.

· Transition solution designs to development resources responsible for building the solutions.

· Provide industry leading technical expertise with Salesforce.

· Help to resolve, mitigate technical/architecture issues, and risks as they arise.

· Develops detailed configuration specifications documentation for ready use by the technical team

· Manages customer communications, conflicts, and negotiations related to overall architecture design.

· Develop Proof of Concept for specific architecture/integration concepts.

· Guides customer through solution deployment.

· Team player with excellent verbal & written communication, interpersonal and presentation skills.

· Proven experience with the Configuration/Administration of Salesforce Service Cloud.

· Creating Technical requirements as an input to Salesforce solution design.

· Provide guidance to clients on leading IT and Salesforce practices.

· Assist technical leads in perform hands-on solution design, solution architecture, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as

required in support of current and new projects.

· Capable of executing independent POCs to be transitioned to the scrum team for development.

· Associate with Salesforce.com Certification(s) and Architecture experience responsible for the following effort o Plan and monitor technical consideration activities of the project.

. Perform health check for each org and assess orgs.

. Perform analysis of org configuration, customizations, and security.

. Prepare Salesforce Config workbook detailing customizations and configurations or org.

. Support the Project Manager in defining overall solution and strategy and document.

Qualifications:

· Minimum 8-12 years of experience in successful software project implementations related to CRM/Service Cloud Business scenarios.

· 6+ years of experience working within the Salesforce platform on as senior technical lead/architecture roles.

· Experience working on a minimum of 3 Salesforce projects.

· Strong expertise in Lightning/Communities, APEX, hands on with coding, Flows, Triggers, Migration Tool, APIs Java Script, CSS, HTML, Templates and Web Services.

. Experience in customized Salesforce service cloud integration with CTI, ERP and legacy applications

· Good to have Salesforce Certified platform developer 1 & 2 certifications.

· Good to have Salesforce Application and System architect certification.