SAM Specialist

Strong quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information/data

· Ability to meet strict deadlines while managing multiple tasks with competing priorities

· Ability to learn and master the administration of Oncor’s SAM solution

· Flexera product knowledge including FNMS, Workflow Manager, App Portal, and Data Platform 2

· Thorough understanding of various Tier 1 vendor license models (Microsoft, IBM, Oracle, Symantec, VMware, Adobe, RedHat) and the ability to interpret software contracts/EULAs

· Ability to create Effective License Positions for Tier 1 publishers using SAM tools such as Flexera including but not limited to uploading purchase orders, creating licenses and performing software optimization

· Experienced in on-boarding of publishers from start to finish in FNMS

· Ability to create detailed and summarized Excel reports using data from FNMS

· Understanding of Cloud/Virtualization technologies (VMware, AWS, OpenShift Platform, RedHat/RHEL)

· Ability to use initiative to identify and pro-actively resolve issues

· Ability to communicate professionally, concisely and effectively, both verbally and in writing in a timely manner

· Strong interpersonal and team building skills

· Ability to work with a diverse team and help influence/drive change across functional boundaries

· Ability to generate technical but user-friendly procedural documents

· Ability to work with minimal supervision

Preferred Skills, Knowledge, & Abilities

· Working knowledge of Atlassian JIRA used as ticketing system for software requests/installation, purchases, server build requests and hardware requests

· Strong understanding of Atlassian JIRA workflows

· Knowledge of enterprise security as it relates to software

· Experience with license server administration

· Deep knowledge of software deployment, device inventory, software asset management (SCCM, ADDM)

· Flexera FNMS Tooling expertise and knowledge for the purposes of supporting, troubleshooting and maintaining FNMS o Experience with opening support cases with Flexera and following through to completion o Reviewing out of date inventory and validating that inventory o Tracking and managing FNMS device license consumption o Understanding of Cognos and posseses the ability to build FNMS Cognos reports