Description

Job Description

Job Title : IT Support Analyst Swiss Payroll:

 

  • Run monthly Swiss payroll closure procedures
  • Prepare and process year end activities
  • Testing releases in test environment and tracking (Jira)
  • Set up and run batch processes (Batchman)
  • Manage incident and problems as part of the incident and problem management process for the Swiss payroll application. This encompasses: Investigation and analysis of technical issues within the application;
  • Providing workarounds where applicable;
  • Performing general housekeeping on the application;
  • Perform root cause analysis (“RCA”) on serious incidents.
  • Participate in internal and external audit assessments
  • Functional / hierarchical escalation and notification to management for high impacting Incidents and problems and keeping end users informed until the ticket is resolved;
  • Application health monitoring (comprising review of application logs, identification and analysis of exceptions)
  • Maintaining a knowledge database for Swiss payroll
  • Working in the HR & Legal application support team and closely with the global HR business payroll team.

 

Expertise :

 

  • Previous production experience in the technical/appl. area and/or education in IT
  • SAP System experience in general and query knowledge
  • SAP-HR-module knowledge
  • Good knowledge of MS Office tools (Access, Excel and Word)
  • SQL knowledge
  • Experienced in batch scheduling
  • Fluent in German and English

 

Must have Skills :

  • 3-4 years of SAP & Payroll experience. German & English Language fluency.
  • Good to have skills : Some kind of IT experience.

Key Skills
Education

Any Graduate

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