SAP Basis Consultant

Job Description:
We are seeking a skilled SAP Basis Consultant with extensive experience in IT Service Management, SAP Basis, and SAP Applications to join our team for a six-month remote contract. The ideal candidate will have hands-on experience with SAP Basis activities, SAP release version upgrades, and infrastructure updates for cloud customers. Additionally, experience with SAP HEC, SAP S/4HANA, or other cloud solutions is required.
Technical Skills:
1.    Strong knowledge of IT Service Management, SAP Basis, and SAP Applications.
2.    Hands-on experience with SAP Basis activities, SAP release version upgrades, and infrastructure updates for cloud customers.
3.    Working experience with SAP HEC, SAP S/4HANA, or any other cloud solution.
4.    Hands-on experience with infrastructure operations, network, interfaces, and load balancer topics.
5.    Strong technical troubleshooting skills with the ability to quickly form a big picture before surmising a path to a solution.
Soft Skills:
1.    Excellent customer focus, networking, relationship building, results-driven, self-organized, decision-making abilities.
2.    Excellent communication skills (written and verbal).
3.    Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution.
4.    Experience working with cross-cultural and cross-functional teams or individuals.
5.    Proficiency in English (written and verbal); additional languages such as Chinese, Korean, Japanese, German, French, Italian, Turkish, Portuguese, and Russian are a plus.
Good to Have:
Technical Skills:
1.    Cloud architecture and IT technical infrastructure know-how.
2.    Knowledge of/certification in one of Azure, AWS, or GCP fundamentals.
3.    Experience with migration and upgrade projects, especially on S/4H Cloud.
4.    Knowledge of Project Management Fundamentals, ITIL, and Lean Fundamentals is a plus.
Soft Skills/Requirements:
1.    Engineering graduate with a minimum of 4+ years of work experience as an SAP technical consultant, with 2+ years in a customer-facing role (consulting, IT support, IT services).