SAP CRM Functional Analyst-Level 3

Hiring an SAP Functional Analyst - Level 3 - CRM!

Our client is looking for an SAP Functional Analyst - Level 3 – CRM to join their team! The SAP Functional Analyst-Level 3 is responsible for: participating in gathering requirements, including leading, designing and providing guidance on recommendations; collaborating with the business on current processes and proposing solutions to enhance current processes, including advising on system options, risk, cost vs. benefits and impacts; ensuring all systems are aligned with the IT long term strategy; identifying, recommending and implementing complex configuration solutions and implementing full cycle configuration to meet business needs, while creating and updating associated documentation;  setting testing strategy for modules and leading end to end integration testing; participating in the delivery of project and minor/major releases; troubleshooting and leading the evaluation and design of the correction for complex incidents; and maintaining a high level of functional competency regarding the standard configuration of the Customer Relationship Management area, by staying abreast of new trends, future enhancements and leveraging best practices.

Top skills you need to have:

• Minimum 5 years of experience in SAP CRM gathering requirements, including configuring and customizing in CRM Service
• Minimum 1 full lifecycle implementation in SAP CRM
• Experience with SAP CRM 7.0 best practices in areas of CIC, Sales and Service and Functional Configuration experience in Account and Contact Management, Organizational Management, Transaction Types & Item Categories, Partner Determination Procedures, Action Profiles, Status Management, Data Management, Text Management, Categorization schema, ERMS, Pricing, Products, Middleware Monitoring and CRM WEB UI Configuration of Business Roles, WorkCentre’s, Navigation Profiles, Technical Profiles, Transaction Launcher, etc.
• Experience with CRM – ECC integration for Product, Customer & Contact, Pricing, Transactions and Employee data
• Experience with understanding of ABAP code and debugging skills
• Experience communicating technical and business issues/solutions to all levels of management
• High school diploma/GED required; Bachelor’s degree, preferred

Preferred skills:

• Experience in SolMan - ChaRM
• Experience in complex SAP environments, supporting multiple SAP components
• Experience working on customer FIORI and customer Mobile applications

About Golden Technology

Golden Technology was founded in 1997 with the goal of developing people and driving innovation. In other words, our aim is to pair world-class technologists like you with amazing companies that are doing impactful work.

After an initially slow start, and way too many late nights playing Final Fantasy 7, Golden Technology built a unique recruiting engine that would quickly prove itself to deliver top-tiered talent to fortune 500 clients across the US, time and time again.

Golden Technology has built a culture around family and helping the people we touch succeed in both their work and personal lives. Oh, everyone says that? Try us, you’ll see it.

We’re helping people find their calling and their dream jobs; and through our Golden Community initiatives we are actively working to improve the communities in which we work, live, and play.