SAP SD/MM

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SAP SD/MM (Cary, NC)

[Cary, NC, 27512] |   2023-04-24 13:42:30

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Job Code : CAP041

Role: SAP SD/MM

Location: Cary, NC ( On-site )

Duration: Long Term

One round interview

JD:

SAP Senior System/Business/functional Analysts 3            
At least 5 years of SAP experience in Sales & Distribution (SD) and Material Mgmt. (MM)

The responsibilities include the following Business User and Technical Support services:

• Assist end users on site with inquiries and incidents/problems

• Take ownership of problems until full resolution

• Provide solutions as appropriate on the spot

• Provide follow-up to the user on the status of the problem until resolution

• Verify problem resolution prior to closure

• Escalate the problem as required

• Record incident in the Panaya system

• Escalate issue resolution with Hypercare Command Center and other NAMT Hypercare resources

• Provide advanced problem resolution for Level 1 problems as escalated

• Determine the functional area of the problem being reported, e.g. process, data, systems, training, etc.

• Provide detailed analysis of the problem

It is imperative the resources are experienced for at least 5 years in SAP with priority in the following process areas:

Logistics and distribution

Delivery processing

Outbound delivery processing

Shipping, (via ProcessWeaver)

Returning goods to factory

Plant Warehouse Management

Inbound Processing

   Putaway Process

Outbound Processing

Stock Removal Process

Goods Movements

Shop floor Replenishment

Physical inventory

Cycle Counting

Material Management

Supply Planning

Item Creation (via Fletch)