SAP SD/MM (Cary, NC)
[Cary, NC, 27512] | 2023-04-24 13:42:30
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Job Code : CAP041
Role: SAP SD/MM
Location: Cary, NC ( On-site )
Duration: Long Term
One round interview
JD:
SAP Senior System/Business/functional Analysts 3
At least 5 years of SAP experience in Sales & Distribution (SD) and Material Mgmt. (MM)
The responsibilities include the following Business User and Technical Support services:
• Assist end users on site with inquiries and incidents/problems
• Take ownership of problems until full resolution
• Provide solutions as appropriate on the spot
• Provide follow-up to the user on the status of the problem until resolution
• Verify problem resolution prior to closure
• Escalate the problem as required
• Record incident in the Panaya system
• Escalate issue resolution with Hypercare Command Center and other NAMT Hypercare resources
• Provide advanced problem resolution for Level 1 problems as escalated
• Determine the functional area of the problem being reported, e.g. process, data, systems, training, etc.
• Provide detailed analysis of the problem
It is imperative the resources are experienced for at least 5 years in SAP with priority in the following process areas:
Logistics and distribution
Delivery processing
Outbound delivery processing
Shipping, (via ProcessWeaver)
Returning goods to factory
Plant Warehouse Management
Inbound Processing
Putaway Process
Outbound Processing
Stock Removal Process
Goods Movements
Shop floor Replenishment
Physical inventory
Cycle Counting
Material Management
Supply Planning
Item Creation (via Fletch
Any Graduate