Description

Jd-

  • Independently design, assemble, configure, install, maintain and tune complex infrastructure components associated to the specific IS department.
  • Plan and execute initiatives for improving operational efficiencies through automation and/or enhancement of end user experience.
  • Assist with technical development and mentoring of team members.
  • Debug and correct complex internal and external infrastructure problems.
  • Conduct peer walkthroughs to assure quality of designs and implementations.
  • Provide all levels of support for assigned systems, including rotating assignment to provide 24x7 on-call coverage and monitoring system logs and messages.
  • Maintain knowledge of industry trends and best practices.


Position requirements

  • Minimum of 5 years or more experience in supporting Windows desktops in an enterprise environment.
  • Experience with administering Windows on virtual desktops (VDI) using either Citrix or VMware is preferred.
  • Experience with supporting virtual private networks in an enterprise environment.
  • Develop, test, and deploy software packages in a Windows desktop environment.
  • Knowledge of Windows development\scripting languages (.NET, C#, VB Script, Powershell, etc.).
  • Knowledge and experience working with enterprise-class software distribution tools (SCCM preferred).
  • Knowledge and experience working with proactive endpoint management tools such as Nexthink and Stratusphere.
  • Experience in supporting Browser technologies including Microsoft Edge, Google Chrome, group policy and extension management.
  • Experience in troubleshooting and problem diagnosis using various market tools such as Window Error Reporting, ProcMon, Fiddler, and WireShark.
  • Effective communication (written and verbal) targeted at a wide array of audiences.
  • Individual must be self-motivated with the ability to actively participate in multiple large and complex efforts or projects simultaneously.
  • Bachelor's degree in Computer Science, Engineering or Management Information Systems preferred or related work experience

Key Skills
Education

Bachelor's degree

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