Security Engineer

Required Skills:

Demonstrate knowledge of Cloud architecture, Cloud Security and Automation
Experienced on deploying and managing Infrastructure as Code using Terraform.
Experienced on PaloAlto Panorama and Network and Firewall Security set up.
Demonstrate knowledge of DevOps tool chains and processes
Develop a library of deployable and documented cloud design patterns, based on the AJG application portfolio, as a basis for deploying services to the cloud
Develop solutions architecture and evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services
Cloud Administration
Terraform
Palo Alto Networks Panorama and Firewalls
Cloud Admin and Security.

Responsibilities:
To adhere to quality standards, regulatory requirements and company policies.
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.
To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.
To provide support for on call escalations orL3 level support and doing incident and problem management.
Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews.

Skills:

Cloud Administration ,Terraform, Palo Alto Networks, Panorama and Firewalls, Cloud Admin and Security