Description

The scope of the proposed services will include the following:
 

  • Provide maintenance, support, troubleshooting, and updating/upgrading of Jira.
  • Oversee the administration, configuration and support of Jira, external application integrations (ex: GitHub and Bamboo), and Atlassian Marketplace 3rd party applications.
  • Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users.
  • Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work.
     

Expertise and/or relevant experience in the following areas are mandatory:
 

  • Experience performing upgrade of multi-node data center instance (9.x version minimum)
  • Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.)
  • Experience creating and updating Bash scripts
  • Experience maintaining CRON table entries
  • Experience creating and updating Groovy scripts
  • Experience using RHEL command line
  • Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary
  • Experience with TSQL and creation/alteration of SQLServer database objects (e.g., stored procedures, views, tables, etc.)
  • Experience performing Jira project configuration including customized workflow post- functions, custom listeners, custom events, and complex work item security schemes
  • Experience constructing JQL including advanced functions

 

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

  • Certification as Jira Administrator
  • Set up and use of Jira API's
  • Configuration of external application integrations (ex: GitHub and Bamboo) and Atlassian Marketplace 3rd party applications
  • AD/LDAP connection and configuration
  • HTML/Javascript
  • Structure
  • Zephyr Squad and/or Zepyr Scale
  • Basic understanding of load balancing and networking


 

Key Skills
Education

Any Graduate

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