Senior Business Analyst

The Business Analyst works with business partners across multiple functions to collect, analyze, design and document business requirements for multiple projects of moderate to high complexity.   This position is responsible for formulating and defining systems modifications and enhancements based on both user needs and broad knowledge and understanding of applicable business systems and industry requirements, and ensuring they are thoroughly tested.  The BA will be part of a highly functioning team to align technology solutions with business strategies.  We are looking for a highly motivated and qualified individual to be a part of this team supporting our customers and users.

Essential Functions

• Collect, analyze, design and clearly document business and functional requirements of moderate to high complexity, including recognizing patterns and conceptualizing processes, in an Agile environment
• Formulate and define systems modifications and enhancements based on both user needs and broad knowledge/understanding of applicable business systems and industry requirements
• Understand and negotiate needs and expectations of multiple stakeholders
• Manages application testing; develops test plans, test scripts and completes acceptance testing for projects of varying degrees of complexity and system upgrades
• Coordinate communication on application issues between internal customers and external vendors/IT partners as part of the project implementation
• Creates and manages implementation plan for production roll out of new products or processes 
• Develop, document and enhance system processes, as appropriate 
• Creates and updates training and administration documentation
• Identify ways to increase adoption and customer satisfaction