Senior Business Analyst

Role: Senior Business Analyst
C2C
Location: Hybrid (reporting to work each week on Thursday and Friday)
Experience: 10-14+ years as a Business Analyst
Education: 4-year college degree or equivalent, IIBA-certified Business Analyst
Responsibilities: Defining functional, user, and non-functional requirements; developing report specifications; supporting user acceptance testing; triaging and prioritizing tickets; providing support and training to users.
Must-have Skills: Oral and written communication, analytical thinking, organizational skills, ability to multitask.
Additional Skills: Salesforce knowledge, SQL, Data Loader, MS Excel, training, documentation and presentation, quality analysis and testing.
Certifications/Desired skills: IIBA Certification