Senior Customer Support Engineer - Database

Experience : 10 + yrs
Excellent working knowledge in Databases(Oracle, SQLServer and/or,MYSQL,Postgres). Working knowledge in replication is an additional plus.
Advance level of database experience which includes knowledge of security, performance tuning, backup & recovery, and database query and/or advance DBA experience on any relational database
Advance knowledge of Networking such as latency issues, debug error in connection issues
Strong Unix or Linux OS experience
Strong Application development or Enterprise support experience
Excellent analytical, problem solving, interpersonal skills
Proactive anticipation skills to prevent potential customer issues
Positive attitude that leads toward successful outcomes
Solid understanding of data Warehousing fundamentals and concepts
Independent, self-motivated, and quick learner

Bonus Skills

Oracle Professional Certification, Microsoft Certified: Azure Database Administrator Associate, AWS Certifications & Snowflake Certifications or any certification covering similar domain knowledge

Perks And Benefits

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.