Senior Cyber Defence Operations Analyst

Responsibilities:

- Deep technical knowledge that spans security and IT domains to enable a comprehensive response to Arms most common incident / vulnerability types.
- Deliver end to end management of incidents/vulnerabilities in an efficient, well-organised manner, communicating and collaborating with stakeholders.
- Responsible for maintaining SLAs on their own tickets as well as others when leading operations.
- Record new risks and vulnerabilities identified during incident / vulnerability response, as well as suggesting treatment plans.
- Build positive relationships with key stakeholders, partners and vendors.
- Responsible for coordination of the queue, ensuring incident / vulnerabilities are delt with in a priority order and addressing / escalating where there are delays or blockers.
- Lead investigation of all common incident / vulnerability types without supervision and exhibits high quality communications.
- Involvement in higher priority incidents / vulnerabilities with occasional supervision.
- Holds advanced level of skill across all incident / vulnerability response & investigation tooling and considered an SME in required knowledge to support CDO investigations.
- Provide on-the-job training and peer review to team members.
- Creation of Management Information reports on threat trend analysis.
- Foster recommendations into strategic plans for the development of CDO and its processes, playbooks and tooling.

Required Skills and Experience:

- Able to independently tackle straightforward incidents/vulnerabilities by investigating fully and provides recommendations for more complex incidents/vulnerabilities.
- Clear communication skills are required to lead security incidents/ vulnerabilities effectively. Ability to produce written and numeric material to a high standard, with a superb attention to detail and accuracy.
- Agile, motivated self-starter and can prioritise quickly and effectively and comfortable working with little supervision but integrate well into teams where required.
- Developing foundational negotiation and influencing skills.
- Upholds the highest standards set out within the CDO engagement charter, ensuring the exceptional reputation of CDO is maintained.

“Nice To Have” Skills and Experience:

- Experience working in a security role focussed on incident / vulnerability response.
- Desirable; BSc or higher in relevant security subject!
- Desirable; applicable professional qualification e.g CISSP, GCIH, GIAC, GCFE, GREM SANS Certifications.
- Demonstrates good understanding of other Enterprise Security domains.
- Solid understanding of ITIL processes is desirable.
- Awareness of project management techniques!
- Experience in leading incident/vulnerability response tasks.