Senior DNS Messaging Consultant

Evaluate existing DNS design and provide recommendations for improvements to ensure highest level of resiliency and security
•       Provide DNS expertise as required to resolve DNS related incidents
•       Effectively communicate and resolve technical challenges within a large, diverse, and dispersed team environment
•       Research, test and implement new solution architectures for securing applications
•       Develop automation and support embedded API calls for external system integration into ticketing platform (Service Now)
•       Manage DNS based redirects as required by the business
•       Manage domain registration transfers and purchasing
•       Work closely with Information Security team on security enhancements
•       Manage split brain DNS and optimize change workflow
•       Assist with management and maintenance of Microsoft Exchange in a hybrid on prem\cloud environment
•       Troubleshooting \ resolution of Exchange issues raised through escalation
•       Assisting in engineering mail connectivity solutions for application support
•       Setting up mailboxes, mailbox restorations, eDiscovery requests
•       Experience implementing Exchange related security best practice
•       Manage Mimecast edge gateway email security platform
•       Exchange disaster recovery setup, configuration, and administration including documentation
•       Ability to manage acquisition related messaging integration and co-existence activities
•       Implementing internal / external DNS changes and maintaining security best practice (Cloudflare)
•       Review and document processes related to DNS and Exchange services
•       Support of Exchange related services in Microsoft Purview and Defender
•       Management of distribution group automation solutions
•       Providing guidance to other team members on proper policy and procedure according to best practice
•       General knowledge of various other IT practices including networking, servers, and voice.

Qualifications:
•       Bachelor’s Degree preferred (Information Technology, Computer Science, or related field)
•       Sound understanding of Microsoft Exchange in a hybrid enterprise environment
•       5+ years experience managing an enterprise Exchange environment
•       5+ years experience managing external DNS and Microsoft DNS in an enterprise

Requirements:
•       Ability and willingness to work in a 24*7*365 environment
•       Excellent communication skills
•       Ability to lead when required and provide guidance on project engagements
•       Enterprise Exchange system engineering experience (Exchange 2019 / Exchange Online)
•       Excellent troubleshooting and problem-solving skills
•       Scripting experience:  Powershell, Python, RESTful API
•       Experience using a helpdesk or IT incident management software (Service Now)
•       Excellent knowledge of DNS, Active Directory, Azure Active Directory
•       Customer focused on timely issue resolution in a team oriented environment
•       Ability to work both independently and as part of a team
•       Strong critical thinking / problem-solving, and the ability to debug complex-cross systems problems, and document root cause including remediation.
•       Experience in change and incident management
•       Experience with testing and deployment of automation tools
•       General knowledge of software development practices
•       Understanding of IP networking and network architecture
•       Experience in Microsoft Active Directory DNS and Sites and Services
•       Experience managing cloud based DNS:  Cloudflare and Route 53
•       Scripting and automation based on Cloudflare API
•       Knowledge of HTTP, TLS, WAF and CDN standards and technology
•       Working knowledge of Microsoft 365 suite of products and links to Exchange Online
•       Working knowledge of MDM solutions (Intune)