Senior End User Systems Engineer

Responsibilities:

• Design, maintain, and optimize end-user systems using Intune management.
• Deploy and manage end-user operating systems (Windows 10/11) with security standards.
• Implement robust security hardening measures for end-user systems.
• Develop and deploy applications to end-user systems, ensuring seamless integration.
• Spearhead Proof of Concept (POC), design, and rollout of new tools enhancing end-user experience.
• Provide advanced troubleshooting support for end-user systems as part of level 3 or above teams.
• Develop and deploy automation scripts to streamline end-user system processes.
• Participate in on-call rotation for Level 3 support once per quarter.

Qualifications:

• Proficient in end-user operating systems, particularly Windows 11.
• Expertise in user profile management.
• Strong understanding of Intune administration and user profile management.
• Experience with Endpoint Privilege Management tools such as CyberArk EPM, Intune, Beyond Trust, etc.
• Knowledgeable in monthly patching procedures for end-user systems.
• Familiarity with cybersecurity best practices and compliance standards for endpoint systems.
• Advanced scripting and automation skills using PowerShell, with a focus on improving end-user experience.
• Extensive experience with Azure Identity and Endpoint Management.
• Understanding of Agile methodologies.
• Proficient in documentation and technical reporting.
• Experience migrating to Windows 11 in Autopilot environments and Hybrid Azure Active Directory Joined environments.

Skills: Windows 11, Intune Administration, Endpoint Security Management, PowerShell Scripting, Azure Identity and Endpoint Management