Senior Implementation Consultant (Technical Integrations)

About You – experience, education, skills, and accomplishments

• 7+ years’ experience in Microsoft SQL
• Good communication skills in English (spoken & written).
• Strong focus on quality and service. Strong analytical and problem-solving skills. Attention to detail required.
• Excellent teamwork skills with ability to work on a team with other business professionals in a friendly, focused environment along with a proven ability to influence cross-functional teams without formal authority.
• IT related degree or related experience.
• Experience with software implementation or software consulting or working closely with implementation teams.

It would be great if you also have . . .  

• Experience in SalesForce as an Administrator or Architect.
• Experience of Intellectual Property and/or legal industries.
• Experience of working with a Legal /Partner environment.
• Experience of working in Microsoft Azure
• Experience in development tools, such as ASP.Net C# development in Visual Studio, SQL Server Reporting Services (SSRS)
• Experience of Microsoft SSIS
• Knowledge of other Microsoft Office applications such as Access, Visio, Teams, SharePoint365.

What will you be doing in this role?

• Assist the implementation team with provide estimates for data migration, data updates and other technical client requests
• Support the implementation team with data migrations and data updates.
• Handle configuration requests and provide quick and efficient solutions.
• Understand development and production environments as well as technical architectures. This includes databases, web services and integration software.
• Anticipate problems and provide solutions.
• Take ownership of software defect tracking through documenting ‘bugs’, researching issues, validating fixes and communicating results.
• Transfer knowledge of business processes, suggest improvements and requirements to other co-workers
• Provide timely and accurate reports that adhere to standards on project status to stakeholders.
• Follow a thorough quality assurance process through the various phases of testing – including system testing. Develop system test plans, user acceptance test criteria with the customer.