Senior IT Project Manager

Job Description:

For each project/program worked on, this is what you'll do:

Communicate and bring together the Infrastructure & Manufacturing Systems subject matter experts to document & verify a clear scope of work.
Collaborate with subject matter experts and to create an Infrastructure & Manufacturing Systems project plan with critical path milestones for deliverables and align this plan with the plans of business and vendor stakeholders.
Ensure all requirements are captured accurately for Infrastructure & Manufacturing Systems subject matter experts.
Align the Infrastructure & Manufacturing Systems subject matter experts with business stakeholders and vendors.
Establish KPIs for the project/program with subject matter experts, business stakeholders, Infrastructure & Manufacturing Systems sponsors separately.
Provide updates on the Infrastructure & Manufacturing Systems portions of projects/programs to your subject matter experts, business stakeholders & Infrastructure & Manufacturing Systems sponsors via the KPIs for the project/program & the IT Infrastructure PMO via predefined KPIs.
Supply immediate communications to the appropriate stakeholders & sponsors on changes, risks, & delays.
Be creative and flexible in adjusting the project plan as needed with clear communications to the affected stakeholders and sponsors.
Guide the Infrastructure & Manufacturing Systems subject matter experts & stakeholders through the execution and close out of the project/program.
Communicate to the leaders of subject matter experts & stakeholders when needed to ensure project delivery is successful and within budget.
Deliver the Infrastructure & Manufacturing Systems portions of the projects/programs on time & within budget.
Track the project budget allocated, spent (with timing), and available in real-time.
Work with your management as needed for resolving budget issues.
Think outside of the box with quick solutions for problems but do not affect agreed upon standards.
Align with all Infrastructure & Manufacturing Systems operations teams at the close of the project to take over the day-to-day operations.

Core skills you have:

Experience leading the implementation and refreshes of enterprise infrastructure network service solutions (IE: Multi-site connectivity, Data Centres, Wi-Fi, DHCP, DNS, etc.)
Experience leading the implementation and refreshes of enterprise infrastructure server, data, and backup solutions (IE: Data Centres, NAS, Backup, DR, Server Patching, Active Directory, Server OS Upgrades, etc.)
Experience in managing complex cross functional projects, programs, and emergency initiatives.
Clear Communication with Stakeholders - The ability to create project documentation quickly and efficiently for all stakeholders. The discipline to communicate via the appropriate methods that will make the biggest impact for your desired outcome. Pulling together resources as appropriate. The ability to align stakeholders to a project's elements (e.g., time, budget, scope) in a concrete and concise manner.
Open Communication with Leaders - The self-awareness to reach out to subject matter experts and their leaders when projects require more skills or effort than can be provided. A willingness to collaborate and proactively communicate with other team members that may be able to assist.
Core Technical Discipline - Knowing the foundational pieces and key terms of all aspects of IT Infrastructure. The ability to translate complex technological requests/terms to non-technical partners effectively. The desire to self-teach and quickly learn technologies, on an as-needed basis.
Leadership Approach - A practiced and tuned leadership approach to create a high-performance infrastructure team collaboration.
IT Management Competency - Experience with frameworks, such as ITIL, to manage IT resources and service offerings to best serve the business. Ability to present to Sr leadership regarding project status and infrastructure health. The discipline of guiding completed projects to the correct operational functions to take over the day-to-day.
Customer Service Attitude - The ability to communicate with all end users ("internal customers") in a professional, positive, and approachable manner.
Prioritization / Self-Management - With a high volume of projects, the individual must be able to analyse impact and effort to appropriately prioritize/assign workloads.
Objectivity in High Stress Projects - Time to time there will be high urgency projects. The ability to maintain an objective, level-headed approach to these is core to success.