Description

Responsibilities

 

  • Act as a senior subject matter expert in the areas of monitoring and analyzing enterprise networks and network devices such as switches, routers, firewalls, load balancers encryptors, etc.
  • Provide expert technical guidance and support to the Government, Project Lead, and other Network Analyst in support of monitoring and managing the customer networks
  • Review the work of the other contractor personnel based on government standards and industry best practice and provide feedback and recommendations through the Project Lead
  • Maintain awareness of trends and best practices related to networks, technology and IT-related topics and provide recommendations to the Project Lead and Government on possible improvements or changes to customer systems and processes
  • Provide high-quality and professional customer service in all interactions
  • Use the Enterprise Network Monitoring Platform to analyze and provide data and documentation related to the network performance of any or all network components.
  • Serve as an on-call escalation point for other network engineers when they are unable to resolve a ticket
  • Provide excellent and professional customer service in all interaction.

     

Qualifications

 

  • Active Top Secret Clearance, with the ability to obtain SCI
  • Minimum of five (5) years of experience designing, developing, and implementing network solutions
  • Expert knowledge of Internet Protocol (IP), Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Enhanced Interior Gateway Routing Protocol (EIGRP), Multi-Protocol Label Switching (MPLS), Stateful firewalls and encryption technologies
  • Working knowledge of network management tools, such as Riverbed, Wireshark, Micro Focus Network Automation, etc.
  • Working knowledge of web applications, web servers, application load balancers and storage systems. Must have good knowledge of general security tools and methodologies such as firewalls, Intrusion Detection Sensor (IDS)/Intrusion Prevention System (IPS) and access control lists.
  • Experience providing Tier 3 support and issue resolution
  • Experience providing senior-level engineering support
  • Large enterprise environment experience
  • Excellent communication skills
     

Key Skills
Education

Any Graduate

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