Description

Job Description:

Essential Functions:

  • Updating, troubleshooting, and enhancing solutions within tools such as BMC Remedy, CA/Broadcom Spectrum, CA NFA, Client, OwnCloud, Infoblox, etc.
  • Designing and implementing new enterprise systems to meet emerging program requirements.
  • Strong ability to step through complex problems and troubleshoot through to resolution.
  • Automating routine job functions in Python, BASH, or PowerShell as applicable.
  • Scheduling and executing maintenance requests for proactive engineering projects and break-fix scenarios.
  • Interacting directly with vendors for issue resolution.
  • Monitoring, analyzing and troubleshooting daily status of the health of infrastructure and services within an operations center utilizing management and monitoring tools.
  • Support on-call responsibilities and work after-hours as required.
  • Ability to impart knowledge and train others.

Qualifications:

  • Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology, or related field and a minimum of 4 years of prior related experience; or 4 years post-secondary/associate degree and a minimum of 8 years of prior related experience.
  • Ability to obtain and maintain an FAA public trust clearance.
  • Experience in two or more of the following domains:
  • Network monitoring protocols/methods such as SNMP, NetFlow, and Syslog.
  • Implementation/Administration of 1+ Network Management Systems (Client, CA/Broadcom Product Suite, BMC Remedy, IPAM, Infoblox, ownCloud).
  • Networking principles and systems functionality, with the ability to troubleshoot OSI layers 1-7 throughout a COTS environment.
  • Linux OS (RHEL/CentOS) and Microsoft Windows OS.
  • Experience adhering to deadlines and completing tasks on schedule.
  • Work well in a diverse team environment and with customers.
  • Knowledge of scripting using shell, PHP, bash, and similar scripting languages.
  • Experience with Agile software development and the systems engineering lifecycle.
  • Ability to multi-task and prioritize projects according to business needs.
  • Knowledge of Web Services APIs, Perl/Python scripting, Bash, and Ansible.
  • Preferred Certifications - Cisco CCNA; VMware VCA; RedHat RHCSA; Windows MCSA.
  • Microsoft Office Suite.

Must Have:

  • Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology, or related field and a minimum of 4 years of prior related experience; or 4 years post-secondary/ Associates Degree and a minimum of 8 years of prior related experience.
  • Adept troubleshooting skills.
  • Ability to learn quickly and operate in a collaborative team environment
  • Experience in one or more of the following domains:
  • Network monitoring protocols/methods such as SNMP, NetFlow, and Syslog.
  • Implementation/Administration of Network Management Systems (Client, IPAM, and Infoblox).
  • Networking principles and systems functionality, with the ability to troubleshoot OSI layers 1-7 throughout a COTS environment.
  • Linux OS (RHEL/CentOS) and Microsoft Windows OS.
  • Development of clear and concise technical procedures.

Nice To Have:

  • Experience with Oracle WebLogic, Apache Talend, and Solace Messaging Routers
  • Experience adhering to deadlines and completing tasks on schedule.
  • Work well in a diverse team environment and with customers.
  • Knowledge of scripting using shell, PHP, bash, and similar scripting languages.
  • Experience with Agile software development and the systems engineering lifecycle.
  • Ability to multi-task and prioritize projects according to business needs.
  • Knowledge of Web Services APIs, Perl/Python scripting, Bash, and Ansible.

Education

Any Graduate