Job Description:
Essential Functions:
- Updating, troubleshooting, and enhancing solutions within tools such as BMC Remedy, CA/Broadcom Spectrum, CA NFA, Client, OwnCloud, Infoblox, etc.
- Designing and implementing new enterprise systems to meet emerging program requirements.
- Strong ability to step through complex problems and troubleshoot through to resolution.
- Automating routine job functions in Python, BASH, or PowerShell as applicable.
- Scheduling and executing maintenance requests for proactive engineering projects and break-fix scenarios.
- Interacting directly with vendors for issue resolution.
- Monitoring, analyzing and troubleshooting daily status of the health of infrastructure and services within an operations center utilizing management and monitoring tools.
- Support on-call responsibilities and work after-hours as required.
- Ability to impart knowledge and train others.
Qualifications:
- Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology, or related field and a minimum of 4 years of prior related experience; or 4 years post-secondary/associate degree and a minimum of 8 years of prior related experience.
- Ability to obtain and maintain an FAA public trust clearance.
- Experience in two or more of the following domains:
- Network monitoring protocols/methods such as SNMP, NetFlow, and Syslog.
- Implementation/Administration of 1+ Network Management Systems (Client, CA/Broadcom Product Suite, BMC Remedy, IPAM, Infoblox, ownCloud).
- Networking principles and systems functionality, with the ability to troubleshoot OSI layers 1-7 throughout a COTS environment.
- Linux OS (RHEL/CentOS) and Microsoft Windows OS.
- Experience adhering to deadlines and completing tasks on schedule.
- Work well in a diverse team environment and with customers.
- Knowledge of scripting using shell, PHP, bash, and similar scripting languages.
- Experience with Agile software development and the systems engineering lifecycle.
- Ability to multi-task and prioritize projects according to business needs.
- Knowledge of Web Services APIs, Perl/Python scripting, Bash, and Ansible.
- Preferred Certifications - Cisco CCNA; VMware VCA; RedHat RHCSA; Windows MCSA.
- Microsoft Office Suite.
Must Have:
- Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology, or related field and a minimum of 4 years of prior related experience; or 4 years post-secondary/ Associates Degree and a minimum of 8 years of prior related experience.
- Adept troubleshooting skills.
- Ability to learn quickly and operate in a collaborative team environment
- Experience in one or more of the following domains:
- Network monitoring protocols/methods such as SNMP, NetFlow, and Syslog.
- Implementation/Administration of Network Management Systems (Client, IPAM, and Infoblox).
- Networking principles and systems functionality, with the ability to troubleshoot OSI layers 1-7 throughout a COTS environment.
- Linux OS (RHEL/CentOS) and Microsoft Windows OS.
- Development of clear and concise technical procedures.
Nice To Have:
- Experience with Oracle WebLogic, Apache Talend, and Solace Messaging Routers
- Experience adhering to deadlines and completing tasks on schedule.
- Work well in a diverse team environment and with customers.
- Knowledge of scripting using shell, PHP, bash, and similar scripting languages.
- Experience with Agile software development and the systems engineering lifecycle.
- Ability to multi-task and prioritize projects according to business needs.
- Knowledge of Web Services APIs, Perl/Python scripting, Bash, and Ansible.