Senior Network Support & Development Engineer

Job Summary
Part of a wider Global Technical Assistance department, we are looking to hire Senior Network Support & Development Engineer to help scale and automate the deployment of networks. You will also be responsible to operate, monitor and support Equinix networks across EMEA/APAC/AMER regions.

Performing 2nd and 3rd level troubleshooting to resolve system & network performance related issues, whilst driving continuous service improvements and working closely with the Service Delivery Team to ensure an outstanding service to all partners.

To support the 24 hour nature of the business, this position will participate in an on-call rotation and although predominantly office based there are times when you will be required to work in our datacenters.

Responsibilities

    Recommend remedial/preventive actions based on incident RCA
    Serve as an escalation point for Service Management Center (SMC) engineers
    Scaling and supporting Equinix’s network across multiple global IBXs
    Developing your own ways and means to automate away any common or repeatable tasks.
    Creating and improving simple, repetitive deployment processes that increase both velocity and quality of delivery
    Work closely with partners to drive the automation for troubleshooting and integration tools
    Creating and updating our network standards and ensure that network is deployed these standards
    Understanding of Cloud technologies (i.e., IaaS PaaS SaaS)
    Work closely with network architecture and engineering teams on new/existing product deployments and enhancements
    Monitor and review network performance, reliability, and security, continuously looking for areas to improve these foundational areas
    Schedule and execute network maintenances and upgrades when appropriate
    Participate in an on-call support rotation
    May perform other duties as assigned

Essential

Requirements:

    Experience working in a Linux/Unix environment
    Experience with network operating systems such as Cisco IOS and Junos.
    Professional experience working in large scale service provider networking environments is highly desirable.
    Experience in automation/programming with one or more of the following languages Bash, Shell, Perl, Ansible or Python programming.
    Familiar with CI/CD pipeline development tools and practices
    Thorough understanding TCP/IP and Routing/Switching protocols and technologies
    Expert Understanding of BGP is preferred.
    Ability to identify and assess risks associated with automation.
    Flexibility, able to work people cross borders and functions.
    Fluent in English in speaking and writing is required

Desirable

    Prepared Strong Unix/Linux skills and ability script in Perl, Python, shell, C or C++ is highly desirable as is a strong understanding of load balancing and layer 4-7 technologies