Senior Process Improvement Manager

Job Description:
Responsibilities:

• Lead and manage the process track of work for creating a new work management system.
• Develop and maintain project documentation, including project charters, status reports, and post-implementation evaluations.
•  Support the team in analyzing existing processes to pinpoint inefficiencies, bottlenecks, and areas for improvement.
• Develop and implement comprehensive schedule in collaboration with stakeholders across various departments.
• Facilitate workshops, meetings, and discussions to encourage idea generation and foster a culture of continuous improvement.
•  Monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful project outcomes.
• Closely partner with Change Manager to drive adoption of new tools and processes.
• Ability to manage multiple deadlines through program planning.
• Work with the business to improve systems and processes through redesign.
• Gain an understanding of the architecture of processes and systems that support the stream of the business.
• Remove obstacles that arise and keep schedules on track.

Requirements:

• Bachelor's degree in Business, Engineering, Operations Management, or a related field.
• Proven experience as a Project Manager, with a focus on process improvement, ideally in a senior role.
• Strong understanding of process improvement methodologies such as Lean, Six Sigma, Agile, or similar.
• Excellent analytical skills with the ability to interpret data and drive data-based decision-making.
• Exceptional leadership and communication skills to effectively collaborate with diverse teams and stakeholders.
• Project management certification (PMP, Lean Six Sigma, etc.) is highly desirable.
• Experience in change management and successfully driving organizational change initiatives.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Proficiency in project management tools and software.
• High level of adaptability and critical-thinking skills.
• Customer-centric approach with evidence of strong customer service ethic.
• Self-motivated, result oriented individual able to work with limited supervision.
• Excellent communication, positive work style, and problem-solving skills.

Top Required Skills:

• Project Mgmt., Lead and manage process improvement, project management, data analysis, and process optimization experience.