Senior Project Manager

About the Role

 

We, at Innovaccer are looking for a Project Manager who will be responsible for the development and implementation of project management and Agile delivery for multi-million-dollar healthcare technology implementation at our customers. The Project Manager will be responsible for:

• End-to-end project management including scope, planning, risk, issue, communication and integration management
• Managing delivery using Agile framework and Scaling Up Processes/People
• Reporting to leadership on various OKRs and KPIs

A Day in the Life
 

• Manage project to a Contract/Service Order
• Ensure product/project vision and goals are met by understanding customer business/technical needs, translating needs into requirements and working closely with the team on delivery
• Create project/release/sprint plans and present them to the customer and internal stakeholders. Maintain/track project progress to plan using tools like Smartsheets, JIRA etc.
• Create/maintain documentation and deliverables such as Project Charter, Gantt charts, Best Practices, Lessons Learned etc.
• Implement proactive risk/issue management processes and mitigate risks by collaborating with stakeholders
• Prepare and publish weekly/monthly/governance etc. status reports to customer and internal stakeholders
• Manage resource capacity and utilization
• Manage customer and internal meetings and document/publish minutes. Track action items to closure
• Laise with Innovaccer product, engineering, infrastructure etc. teams to address the customer needs
• Manage end-to-end transition to production support. Track production tickets etc. to closure.
• Track and produce key KPIs/OKRs/metrics
• Facilitate core Agile ceremonies and best practices such as sprint planning, review, retrospective, demo etc.
• Challenge and remove organizational and cultural impediments
• Serve as project management and Agile knowledge source within the organization

 What You Need
 

• 7+ years of project management experience
• 3+ years of business analysis experience
• Computer Science or Engineering (any discipline) background
• Customer-facing and stakeholder management experience
• Top-notch Problem-Solving, Negotiation and Influencing skills
• Experience with Project Management and Agile framework/tools (Jira, Confluence, Smartsheets, Rally)
• Experience in expectation management/value delivery to ensure customer satisfaction
• Good presentation and communication skills