MAJOR RESPONSIBILITIES
Maintain system performance, configuration, security measures, printing, and manage transports.
Determine, recommend and implement necessary corrective and preventative actions.
Implement monitoring solutions and monitor system performance throughout the landscape to determine necessary adjustments.
Determine options and recommend enhancements involving custom design and optional and third party products to improve performance.
Work with technical and development teams to address user requirements, coordinate system-wide updates, perform upgrades and apply patches.
Diagnose, troubleshoot and resolve system issues, and request additional hardware when necessary.
Plan, coordinate, and implement security measures to protect data, applications, software, and hardware.
Identify and resolve security issues, maintain user accounts and access permissions, and manage user profiles.
Configure, monitor, and maintain production systems for High Availability.
Operate master consoles to monitor the performance of production and non-production systems.
Install, configure, and maintain new systems in the Development, Testing, and Production environments.
Implement and enhance SAP systems and applications.
Maintain existing applications and work with functional and technical teams to resolve issues reported by users.
Perform Root Cause Analysis to address system issues.
Provide on-call technical support for applications.
Determine and prepare SOP documentation to meet compliance and operational needs.
Lead projects as needed.
Mentor and train other admins in best practices.
MINIMUM JOB REQUIREMENTS
Education
Bachelor's Degree in Computer Science, Information Technology or equivalent experience.
Work Experience
Required demonstrated experience & Skills:
Netweaver; ECC Business Suite, S4; Enterprise Portal
Solution Manager; HANA Studio
SLES, Redhat, Windows Server
Strong communication skills
Preferred demonstrated experience & Skills:
SCM with HANA integrated LiveCache
PI
IXOS, ONBASE, Archiving Server; Data Services
Wily
Vertex including Oseries
Paymetric
SLT, ATC (ABAP Test Cockpit) systems
Extrahop, HANA Cockpit, Splunk, Orion
Jira, HEAT or a similar ticketing/request application
Either Azure or AWS Cloud performing day to day operational tasks, installation, upgrades and patching
Performing monthly security patching from SAP and automation around this is a plus
Automation/process improvements of repetitive basis activities is a big plus
SAPGUI upgrades, HANA Backup/Restores along with full configuration
Any Graduate