Senior ServiceNow Developer

Must Have:
Advanced skills in ServiceNow administration, scripting, and custom/scoped applications.
Advanced skills in software design, modification, implementation, and deployment, including object-oriented programming concepts.
Experience in ServiceNow Asset Management, Configuration Management, and Discovery.
Residence in California.
LinkedIn profile with a picture.
At least one ServiceNow certification: Certified System Administrator or Certified Implementation Specialist.
Position Summary:
The Senior ServiceNow Developer is the technical leader for operational support of the ServiceNow instance, managing and resolving complex issues, providing architectural guidance, and handling normal operational requests, asset management, and configuration management.
Key Responsibilities:
Operational Support (30%)
Provide production and end-user support.
Administer users, workflows, tables, and data.
Ensure security standards are met.
Technical Development and Testing (30%)
Understand integrations via Active Directory, identity management systems, APIs, and other tools.
Software Development (20%)
Plan, design, develop, modify, deploy, and evaluate complex software.
Analyze and apply programming security practices.
Develop and execute test plans and system implementation plans.
Negotiate software specifications with stakeholders.
User Training and Documentation (20%)
Develop and provide user training for ServiceNow.
Required Qualifications:
Advanced skills in ServiceNow administration, scripting, and custom/scoped applications.
Advanced skills in software design, modification, implementation, and deployment.
Ability to create software specifications and understand functional needs.
Experience with code libraries and open-source forums.
Experience with API integrations (SOAP, REST, and JSON).
Software repository skills.
Strong testing and test planning skills.
Incident response and problem-solving skills on the ServiceNow platform.
Strong customer service skills.
Self-motivated, able to work independently and as part of a team.
Ability to meet deadlines.
Preferred Qualifications:
Experience with ServiceNow Service Portal and Discovery tools.
Experience with AWS Cloud applications and ServiceNow integrations.
Experience with Agile methodologies.
Education:
Required: Bachelor’s degree in a related area and/or equivalent experience/training.
Licenses and Certifications:
Required: ServiceNow Fundamentals.
Preferred: Certified System Administrator, Certified Implementation Specialist, Certified Application Developer.