Senior Solutions Analyst

About You (Skills & Experience Required)

• Bachelor’s Degree or equivalent in a relevant field of expertise
• 5 Years of Relevant Experience, ideally having driven automation improvement Projects
• Business requirement processing and documentation: Epics / User Stories creation, story points for JIRA, Test Cases creation
• Agile Model / Scrum methodology
• AWS & API micro services knowledge

What will you be doing in this role? 

To implement technology-based business solutions, you will collaborate with both technology and operational stakeholders to elicit, analyze, communicate, and validate requirements for changes to business products, processes and systems. This position will deliver high-quality documented business requirements which incorporate all of the product and operational business needs, as well as being responsible for taking the requirements through the full development lifecycle. The aim is to deliver solutions that are fit for purpose with minimal defects, and are delivered on schedule in collaboration with the project manager.

• Provide guidance to stakeholders in the development of business cases and in the feature prioritisation and development of scope for a quarter or release.
• Maintain an awareness of initiatives across the portfolio to identify synergies and opportunities.
• Work with Operations team leads to analyse business processes and systems to identify areas for improvement.
• Conduct thorough analysis of business processes and systems to identify areas for improvement. 
• Assess and evaluate existing solutions to determine their compatibility with new or evolving business needs. 
• Collaborate with delivery teams to ensure proposed solutions are technically feasible and sustainable.
• Analyze and interpret data to provide insights that inform decision-making.
• Collaborate on solution designs to ensure requirement alignment and implementation of effective processes aligned to strategic direction.
• Create and maintain detailed Agile-oriented artifacts for proposed solutions, including functional and non-functional specifications, system flows, and data models throughout the development lifecycle
• Lead discussions with cross-functional teams to communicate and clarify requirements.
• Communicate technical concepts to non-technical stakeholders in a clear and understandable manner.
• Define acceptance criteria and work with Operational teams to ensure that solutions meet the specified requirements and are free of defects.
• Guide and drive standardizing of testing processes with Operations teams to validate the functionality and performance of solutions.
• Participate in defect troubleshooting and resolution.