Senior Support Engineer

Bachelor’s degree or master’s in computer science, engineering, business or other related field 
Eagerness to learn and rapidly acquire new skills, excelling at independent work while actively contributing to team success.
Ability to work the night shift in Bangalore, India.
5+ years of demonstrated experience working with the Privacy platform or deep relevant technical skills, e.g., web/mobile development stack (HTML, CSS, Javascript, React), APIs/integrations. 
Strong analytical problem-solving abilities, continuous improvement mindset, and proven ability to drive process enhancements.
Exceptional developed written and verbal communication skills, with the ability to effectively communicate complex information in accessible language via phone, video and e-mail. 
Ability to work with and troubleshoot complex, web-based software suites. 
Knowledge of development processes, different operating systems, browsers, and programming languages. 
Flexible attitude and willingness to work alternative shift patterns e.g. late shifts, weekends to support coverage, and new releases.

Bonus points for:

Privacy industry experience or CIPP/E / CIPM certified. 
Familiarity with privacy, ethics, security, compliance, sustainability concepts, or industry trends.
Working knowledge of containerization, orchestration, and related infrastructures such as Docker, Kubernetes, OpenShift.
Knowledge of relational databases such as MySQL. 
Knowledge of public cloud infrastructure such as AWS, Azure and Google Cloud (AKS, EKS, GKE, Drivers, Storage, VPN, Subnets).
Experience with HTML, CSS, and Javascript.