Senior Systems Administrator (Tier 3 Tech Support)

Title: Sr. System Admin (Tier 3 Tech Support)

Location : Richardson TX; Postal Code: 75080

Job Description

• The Senior Systems Administrator is responsible for 3 major areas of IT Service Delivery.
• The first area is the support and administration of servers, Microsoft 365, Azure, virtual environments, storage, security, and Backup Disaster Recovery (BDR) infrastructure both in-premise and cloud-based solutions.
• The second is handling of escalations and advanced support of service requests, beyond the abilities of the higher tier Service Desk Technicians.
• The third is assisting the project and technical alignment teams with implementation of servers, Microsoft 365, Azure storage, and BDR infrastructure projects both in-premise and cloud-based solutions.

Must-Haves:

• Experience Working for an MSP (5+ years)
• Strong Microsoft Azure experience (5-7+ years)
• Strong Microsoft 365, Teams, SharePoint experience (5-7+ years)
• Strong Microsoft server and domain experience (5-7+ year).

 Nice-To-Haves:

• IT Certifications-Microsoft Azure, 365, Security.
• IT Certifications-Cisco CCNA, CCNP or ISC2 SSCP, CISSP.

Relevant and current professional IT Certifications, such as:

• Microsoft Azure, 365, Security.
• Cisco CCNA, CCNP.
• ISC2 SSCP, CISSP.