Senior Technical Writer

Job Description 

We are seeking a highly skilled and detail-oriented Technical Writer that has a strong background in documentation and writing, with a deep understanding of technology and processes. As a Technical Writer, (s)he will be responsible for creating clear, concise, and comprehensive documentation that supports the client's products, services, and internal processes

Key Responsibilities

Documentation Development:

Create, revise, and maintain technical documentation, including user manuals, processes, technical guides, technical and business documentation, and procedures documentation.

Develop and standardize templates and documentation processes to ensure consistency and quality.

Collaboration

Work closely with cross-functional teams including leads, engineers, product managers, developers, and other stakeholders to gather information and ensure accurate, presentable, and complete documentation.

Participate in meetings and product development discussions to stay updated on new features, changes, and updates.

Research & Analysis

Research, analyze, and interpret technical information from various sources to produce user-friendly documentation.

Continuously update documentation based on new product releases, updates, and user feedback.

Content Management

Organize and manage documentation repositories, ensuring documents are easily accessible and up to date.

Implement and manage version control for documentation to track changes and updates.

Quality Assurance

Conduct thorough reviews of documentation for accuracy, proper presentation, completeness, and adherence to standards.

Test and validate documentation content against the actual product and processes to ensure usability.

Qualifications

Education:

Bachelor's degree in Technical Writing, strong English, Communications, Computer Science, or a related field.

Experience

Proven experience as a Technical Writer or similar role, preferably in the technology sector.

Strong understanding of technical concepts, software development, and engineering processes.

Skills

Excellent written and verbal communication skills.

Proficiency in documentation tools such as Microsoft Office, Adobe Acrobat, SharePoint , and other content management systems.

Strong attention to detail and organizational skills.

Ability to explain complex technical information in a clear and concise manner.

Additional Requirements

Ability to work independently and as part of a team.

Strong problem-solving skills and a proactive approach to documentation challenges.

Ability to handle multiple tasks simultaneously and meet deadlines.

Ability to work under pressure and deadlines.

Preferred Qualifications

Experience with Agile development methodologies.

Knowledge of technology and software development tools.

Certification in Technical Writing and or content management