Senior UX/UI Designer

Design & Implementation (60%)

Identify target users and help build hypotheses around user needs for projects 
Develop and lead research (generative and evaluative) for your team/products, including leading Continuous Discovery interviews with users and leading our end-user working groups 
In addition to research, collect other types of data to inform design decisions/solutions (e.g., surveys, analytics dashboards, accessibility reviews) 
Lead synthesis sessions with your team, following agile and lean methodologies 
Create artifacts to share out design research synthesis and decisions 
Analyze business and technical requirements 
Create user journeys and flows to capture current and future states of user pathways to influence planning of MVPs and prospective releases 
Develop wireframes, interactive prototypes, comps, specifications, and other design documents to communicate design ideas to project teams 
Partner with the Accessibility team to ensure designs are compliant 
Create and present concepts/deliverables to your working team and our stakeholders 
Conduct handoffs to developers through tools like Figma and Zeplin 
Contribute to the UX/UI of our foundational BigFuture design system, standards, patterns, and UI elements 
Work collaboratively with our Content, Design and Engineering Team (CoDE) to ensure brand and pattern alignment 

Strategy & Communication (30%)

Strong communicator who takes initiative in talking to users, presenting in research sessions, and effectively sharing findings with the team and stakeholders 
Collaborate with the team to promote communication and synchronicity in planning across design, product, and engineering 
Contribute to the overall design and UX strategy for our product designs, including feeding into and refining a design system to facilitate a unified experience across all our products 
Document and present UX/UI and design updates to stakeholders and users 
Collaborate and take direction from multiple stakeholders and disciplines to achieve an impactful experience 
Participate and be vocal in agile ceremonies to ensure design needs are met 
Nurture a culture of user empathy and deep curiosity that enables us to build simple, intuitive products for our customers 
Advocate for consistent design processes, methods, core systems, and patterns 
Facilitate whiteboarding sessions, workshops, and brainstorms 

Project Management (10%)

Self-manage workload and obtain necessary requirements and acceptance criteria needed to complete work 
Coordinate with UX Lead, product leads, design team, and engineers to ensure timely delivery of design artifacts 
Help foster an environment for collaboration by partnering with business and other creative units to align our visual design approach with project goals, and the College Board brand 

About You

As a UX designer, you are independent in your support of a cross-functional team 
A portfolio of your work included in your application that shows examples of you experience leading design research initiatives 
A bachelor’s degree in a related field (computer science, interaction design, HCI, industrial design, information science, social sciences, graphic design, etc.) and/or equivalent years of work experience 
5+ years of professional experience of relevant Design experience 
Documented experience in designing for large, content-rich websites and applications; proven solutions that met users’ needs; Experience designing enterprise products is a huge plus 
Extensive experience in information design and user scenarios 
Broad knowledge of digital interaction design patterns, Web site architecture, user interfaces, and navigation on various platforms (Web, mobile, tablet) 
Familiarity with user-centered research, such as usability testing, contextual inquiry, and field interviews 
Understanding the physical, cognitive, cultural, and social factors that affect design decisions 
Familiarity with front-end coding technologies and data modeling is a big plus 
Strong communicator with an ability to demonstrate both leadership and understanding with respect to project partners; Self-managing, but also used to working within a team 
Highly adaptable to new information, situations, or challenges and can work independently 
Like facing new challenges and thrive on opportunities to think creatively and come up with fresh approaches to tough business and operational problems 
Possess a ‘Product Design’ mindset, who owns the end-to-end design delivery: from strategy to comps