Job Description:
Server Engineer, experience designing, managing, deploying, configuring, and troubleshooting enterprise compute infrastructure with a focus on design and implementation for projects.
Responsibilities:
- Support data centers with continuing improvement of compute infrastructure and an engineering mindset to solve problems
Design, install, configure, test, maintain, monitor, and troubleshoot VMWare ESXI, Nutanix AHV, and Microsoft Hyper-V or Azure HCI (hyperconverged infrastructure solutions)
- Perform analysis, diagnosis, and resolution of complex server problems and recommend and implement corrective hardware and/or software solutions
- Impact, influence and act as a lead SME for teammates to grow and get better
- Lead effort on resolving complex technical issues for virtual and physical compute infrastructure
- Help transform existing compute infrastructure by planning a next generation compute infrastructure that is highly available and meets the businesses expectations
- Work with core vendors to set foundational direction for compute infrastructure
- Plan and design, proactively seek issues before they become incidents, and troubleshoot complex issues using diverse tool sets
- Support procurement of hardware/software for IT infrastructure projects
- Create and update detailed Visio diagrams to reflect design changes in IT infrastructure
- Create clear, detailed, technical documentation to reflect compute infrastructure designs
- Knowledge of or ability to quickly learn NERC CIP Compliance and operate infrastructure within regulatory guidelines
Requirements:
- Bachelor's degree in an IT-related field and at least 7 years' experience engineering, managing, configuring, and troubleshooting virtual and physical enterprise compute infrastructure (Vmware, Nutanix, Windows)
- Business problem solving mindset and ability to work autonomously and as part of a team
- Business process and reengineering experience, as well as an understanding of the relationship between processes and policies
- Very strong technical knowledge and experience on IT infrastructure and have the ability to clearly communicate and explain concepts at a deep technical level
- Ability to create/read and understand technical manuals and procedural documentation
- Ability to conduct research into server issues and products as required
- Must be highly self-motivated and directed, with high attention to detail
- Must be able to effectively prioritize and execute assigned tasks in a high-pressure environment while working on multiple projects with different deadlines
- Strong customer-service orientation
- Strong work ethic and integrity in an environment working with team members
- Daily on-premise presence in Pittsburg, CA with occasional trips to San Francisco
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