Service Desk

Skill Sets

You have good communication skills in Dutch,and English, French is an asset

• Hands-on experience with Windows/Mac OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications and help desk software
• Methodical, organized and client oriented
• Work in a team as well as independently
• Take the client's needs into consideration and you are a good communicator
• You are skilled in creating and enhancing high quality rated as-build documentation, implementation procedures and processes.
• A real problem solver and you have an eye for details
• Stress resistant and you are not afraid of a fast-paced environment
• Prior service desk experience is an asset