Service Now Architect

Job Description

• ServiceNow Architect / Technical Lead to own the technical governance and solution design of ServiceNow suites for a prominent global company.
• The ServiceNow Architect provides vision and leadership in the architecture, design, and implementation of ServiceNow implementation, expansion, and differentiated service management offering.

Responsibilities
 

• Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances.
• Employee Center design and implementation approach.
• Implement ServiceNow in Domain separated instance.
• Provide support of custom applications development and migration.
• Support Virtual Agent configuration and development.
• Worked on CSM, WSD, SPM, SecOps suites.
• Develop methodologies for development, deployment, and improvement of designed solutions.

Must Have Skills & Experience:
 

• Bachelor's degree or equivalent combination of education and experience.
• 8+ years of relevant experience with ServiceNow required.
• 3+ years' experience with Java Script required.
• ServiceNow System Administrator certification required.
• Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound.
• Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.
• Knowledge of SecOps applications required.
• Knowledge of integration Hub required.
• Knowledge of LDAP/Active Directory required.
• Hands-on experience with HTML coding required.
• Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
• Experience in ServiceNow Mobile app development.
• Expert in working on Performance Analytics.
• Excellent knowledge of ServiceNow Best Practices.
• Advanced knowledge of CSDM & CMDB.
• Ability and willingness to lead.
• Self-starter and innovator.