Job description:
Position Purpose:
- A ServiceNow Product Specialist (Developer) is needed within the Office of Administration, Technical Business Office (TBO).
- The individual will work in the IT Service Management bureau, in the Service Management Automation and Integration section.
- The individual will focus primarily on ServiceNow development and administration via configuration, implementation, and integrations that must occur to support service projects needed to execute the TBO ITSM Services Strategy and Roadmap.
Position Description:
- The Product Specialist will provide technical development and environment execution of the ServiceNow product.
- The Product Specialist requires expert experience and skills in the ServiceNow product on which ServiceNow is implemented.
Knowledge and skills required are as follows:
•Business Rules, Client Scripts, UI Scripts, Script Includes, and ACLs
•JavaScript, Angular JavaScript, HTML/CSS, REST API, Web Services, SOAP, and HTML
The Product Specialist is responsible for collaborating with commonwealth personnel with the ITSM bureau, across the Office of Administration bureaus, System Specialists, SMEs, and Suppliers.