Service Now Developer

This role will focus on the build out of the Third Party Risk Management (formerly Vendor Risk Management) use case and capabilities in Vanguard's existing ServiceNow environment. The role will include the following duties and responsibilities:

Story Grooming (Gathering and fine-tuning requirements, defining implementation approach)

Design and Impact analysis

Definition of test scenarios

ServiceNow configuration / development

Packaging and deployment between non-prod and production environments

Unit / System testing

Troubleshooting issues/defects and implementing fixes

Production Support

Qualifications

ServiceNow Developer with preferred experience in the Third Party Risk Management (Vendor Risk Management) use case.

Required:

General ServiceNow development

Access Control Management / ACLs

Developing Business rules and UI actions

Forms and Batch job support (transform map, mapping etc.)

Service Now Integration with third parties (using REST/SOAP, File based)

Client and Server Side scripting

Notifications

Reporting & Dashboarding

Workflow

Javascript

Preferred:

Familiar with SQL, HTML / CSS, AJAX

XML and structural programming concepts

AWS

Python

Instance Data Replication (IDR)

Agile methodology

Familiar with ITIL Framework