Description

Skills:


 

·  ·      Strong communication, Strong presentation and writing skills
·  ·      Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
·  ·      Experience with development and implementation of ServiceNow ITSM modules – Request Management, Asset management, HR Case Management, Incident Management, Problem Management, Change Management, Knowledge Management or other ITSM application.
·  ·      Experience with extending the ServiceNow schema to custom applications
·  ·      Exposure to ServiceNow platform capabilities.
·  ·      Understands technical and functional design requirements related to ServiceNow.
·  ·      Create and manage scripts and workflow.
·  ·      Experience in one (or more) scripting languages: JavaScript, Python, Power Shell)
·  ·      A fundamental understanding of ITSM, ITIL or CMDB
·  ·      Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
·  ·      Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
·  ·      Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
 

Education

Any Graduate