Description

About the job

Service Now with Product Owner with FSM & CSM Modules

 

 

The Product Owners will be responsible for ensuring that the product delivered meets the business needs and requirements. The Product Owner will be a member of the Digital Products transformation office and possess experience in product centric large-scale business transformation programs that will change the way our employees think about organizing and executing work.

 

 

Experience/Minimum Requirements

  • At least 7 years of experience in software, technology, program management and program implementation
  • At least 3 years of experience in product management using agile framework
  • Experience with agile approaches and concepts including Scrum, Kanban, XP or equivalent.

Skills and Qualifications

  • Track record of successfully deploying products that involve multiple cross-functional teams from initiation to delivery
  • High degree of initiative and capacity to lead multiple priorities of significant scope in a fast-paced environment.
  • Practical experience creating stories and grooming backlogs
  • Proven ability to translate a product vision into an action
  • Can demonstrate techniques for quickly and effectively understanding a client domain and product
  • Demonstrated experience in helping stakeholders identify business value/objectives and using this to prioritize work
  • Demonstrate ability to effectively negotiate between competing stakeholders to ensure highest value objectives are met
  • Demonstrate an understanding of 'Personas' and how to identify users and create personas to represent them
  • Experience working in multiple Agile environments as a Product Owner
  • Experience in both agile and lean software development values and principles
  • Demonstrate how to breakdown product features into well-defined stories with acceptance to create a product backlog

Has experience in healthy conflict resolution and finding the best solutions to address issues and work effectively through disagreements


 

Desired Skills and Experience

Service NOW,FSM,CSM

Key Skills
Education

Any Graduate

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