Service Sales Manager

Job Description

Service Sales AMC (Annual Maintenance Contract) Manager
 

Location: Mumbai
 

Job Type: Full Time
 

Department: Sales
 

Experience:
 

• 7 plus years of work experience in Direct sales, B2B sales/Corporate sales/Enterprise Sales.
   
• Extensive Experience in the IT Infrastructure product, catering to networking and AVBRI products along with data center and IP telephony solutions.
   
• Working with OEM’s like (HP, Dell, Lenovo, Apple, Cisco, Gunnebo, Palo Alto, Barco, CommScope, Avaya, Microsoft, Creston, Polycom, Logitech, Plantronics, Aruba, etc.
   
• Identify potential customers and generate leads for annual maintenance contracts.
   
• Build and maintain strong relationships with existing and new Accounts.
   
• Conduct market research to understand Clients needs and preferences.
   
• Develop and implement effective sales strategies to achieve targets.
   
• Present and promote maintenance contract offerings to clients through various channels, such as phone calls, emails, meetings, and presentations.
   
• Negotiate contract terms and pricing with Clients.
   
• Collaborate with the sales team to maximize revenue opportunities.
   
• Serve as the main point of contact throughout the contract duration.
   
• Address clients’ inquiries and provide accurate and timely information about contract coverage, pricing, and terms.
   
• Coordinate with internal teams, such as technical support and service delivery, to ensure efficient contract implementation and service delivery.
   
• Monitor contract performance and proactively identify opportunities for upselling or contract renewals.
   

Requirements

• Graduate
   
• Proven track record in Sales of Services from IT Hardware Products.
   
• Excellent communication and interpersonal skills.
   
• Strong negotiation and persuasive abilities.
   
• Good organizational and time management skills.
   
• Proficiency in using sales CRM software and MS Office applications.