ServiceNow Architect

Job Title: ServiceNow Architect
Location: Plano, TX(Remote)
Remote: 6 months (Part time position)

Job Description:
Software Asset Management
ITAM Health Check Issues ~ Review and resolve identified errors in the ITAM Health Check within these categories.
Software Model
Reconciliation
Normalization
Discovery
Entitlement
Licensing Metrics and Rules ~ Review licensing metrics for accuracy and compliance calculations
Downgrade rights
General Per core licensing
General named user plus licensing
General CAL Licensing
Software Asset Management Workspace and Dashboards
Verify that configurations and calculations are set up properly and working accurately
Identify and reconcile any configuration errors
Review compliance calculations and Dashboard reports for accuracy
SaaS integrations
Verify that SaaS Integrations are set up properly and working accurately
Identify and reconcile any integration errors or misconfigurations
Verify that SaaS compliance metrics are calculated and reporting accurately
Model Discovery, Normalization and Product Mapping
Provide guidance, best practices and processes for model normalization and discovery methods
Advise on how to get products added to the ServiceNow product library to match BJC custom licensing metrics
Provide guidance, best practices and processes for Custom and out-of-box models, counting strategies, product numbers, and discovery maps
 
REQUIREMENTS
Architect level experience in ServiceNow with:
ITAM Health Check Issues ~ Review and resolve identified errors in the ITAM Health Check within these categories
Licensing Metrics and Rules ~ Review licensing metrics for accuracy and compliance calculations        
Software Asset Management Workspace and Dashboards  
SaaS integrations     
Model Discovery, Normalization and Product Mapping