At a macro level this position will be responsible for creating the vision and defining the roadmap (generally and specifically) for custom workflow automations and system/data integrations across the company
Manage the whole lifecycle of custom automation “apps” and integrations with the responsibility to provide leadership for projects to gather and synthesize requirements, evaluate various options and then design, develop, test, and implement integrated solutions
Lead and promote effective governance of the data models, data integrity, coding, processes, applications and overall tools supporting the digitization and automation efforts
Market the value and overall benefit of digitization and automation apps by showcasing existing apps and discovering/defining future possibilities thereby fostering a culture of innovation in this area
Knowledge, Skills, And Abilities
Extensive design and development experience with ServiceNow IT Service Management, IT Operations Management and/or Event Management
Significant experience using shell, Perl, python, or java scripting
Understanding of how to optimize the ServiceNow data model and structures and how to propose and enforce coding standards and conventions across development teams
ANY GRADUATE