Description

Job duties/accountabilities
Technical Skills:

  • Proficient in Web development languages, specifically JavaScript, XML, AngularJS, and HTML/CSS
  • Configure/Customize ServiceNow including Workflows using Flow Designer, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes etc.
  • Extensive experience with Business Rules, Source Code Management, Flow Designer, and Integrations
  • Knowledge of ServiceNow Platform, including building new applications and enhancing existing ones


Experience:

  • Proven track record in Order Management systems
  • Background in Telecom is a plus but not mandatory


Responsibilities:

  • Lead a team of ServiceNow developers, review their work, providing guidance and mentorship
  • Design solutions for new requirements and integrations, ensuring best coding practices are followed
  • Identify gaps in existing solutions and work on improvements
  • Manage stakeholder communication effectively
  • Stay hands-on with the development and implementation of ServiceNow modules


Qualities:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Ability to work independently or as part of a team
  • Agile and adaptable to changing project requirements


Certifications Required:

  • Certified ServiceNow Administrator (CSA)
  • Certified Implementation Specialist (CIS)

Key Skills
Education

Any Graduate

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