ServiceNow Developer

ServiceNow Developer

[Atlanta, GA, 30374] |   2023-12-11 14:39:40

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Job Code : 2023-MY3TECH1694

Hello,

Hope you are doing great!

Job: ServiceNow Developer

Location : Atlanta,  Georgia  

As a ServiceNow Developer, you will play a key role in designing, developing, and implementing ServiceNow solutions to meet our business needs. You will collaborate with cross-functional teams, analyze requirements, and leverage your technical expertise to deliver high-quality solutions on the ServiceNow platform.

Responsibilities:

1.      ServiceNow Development:

·        Design, develop, and implement ServiceNow solutions based on business requirements.

·        Customize and configure ServiceNow modules, workflows, forms, and integrations.

2.      Requirements Analysis:

·        Collaborate with business stakeholders to gather and analyze requirements for ServiceNow enhancements.

·        Translate business requirements into technical specifications.

3.      Integration and Automation:

·        Integrate ServiceNow with other business systems and applications.

·        Develop and implement automation scripts and workflows to optimize business processes.

4.      Maintenance and Support:

·        Provide ongoing support and maintenance for existing ServiceNow instances.

·        Troubleshoot and resolve issues related to ServiceNow functionality.

5.      Documentation:

·        Create and maintain technical documentation for ServiceNow configurations, customizations, and integrations.

·        Keep documentation up-to-date with changes and enhancements.

6.      Collaboration:

·        Collaborate with cross-functional teams, including IT operations, security, and business analysts.

·        Participate in design and code reviews to ensure best practices and quality standards.

Qualifications:

·        Bachelor's degree in Computer Science, Information Technology, or related field.

·        Proven experience as a ServiceNow Developer with a focus on development and configuration.

·        Strong knowledge of ServiceNow platform features, including modules, workflows, and scripting.

·        Experience with ServiceNow integration using REST, SOAP, and other web services.

·        Familiarity with ITIL processes and best practices.

·        Excellent problem-solving and troubleshooting skills.

·        Strong communication and collaboration skills.

Preferred Qualifications:

·        ServiceNow Developer Certification.

·        Experience with ServiceNow Performance Analytics and Reporting.

·        Knowledge of ServiceNow scripting languages such as JavaScript.

·        Previous experience in [industry/sector] is a plus.