ServiceNow Developer

Responsibilities:
Configure/Code Service Now applications based on business requirements to facilitate rollout of new functionality, interfaces, modules and other items such as UI and Workflow configuration
Collaborate effectively with other Service Now administrators/developers to develop solutions and handle general updates and configuration changes/requests
Hands-on experience in Service Now scripting like Client Scripts, UI Policy, Business Rules, Script Include, Script Action, UI Actions, Workflow and various activities, Catalog Item, UI Script, ACL’s
Ensure the latest release of Service Now application is implemented in a timely manner with minimal or no disruption to IT operations
Experience in Integration (SOAP Web Services, Scripted Web Services, Direct Web Services)with 3rd party tool is desired
Ensure appropriate application, tool and processes are in place to have a development/test/production environment that is reliable and reproducible
Ensure application configuration consistency across development, stage, testing, sandbox, and production environments
Participate in ongoing production support and end user support.
Experience in cloning, patch upgrade and release upgrade activities
Experience in all ITSM modules – Incident, Change, Problem, Request
Experience in handling issues encountered on production. For ex – log debugging, notification issues, user administration, integration issues etc.
Knowledge about update set deployment for Production Releases.
ServiceNow Developer Mandatory Technical Skills Required:
Minimum of 3 years working as Service Now Developer.
Developer experience in Service Now tool (JavaScript knowledge required).
Excellent written and verbal skills. Must be able to communicate well with all areas of the business.
A fundamental understanding of ITSM, ITIL or CMDB, Service Catalog
Experience in Web technologies (Web Services, XML, Ajax, HTML, CSS).
Experience working with CMDB (configuration management database)
Knows how to translate business problems into software & technical requirements
Core Service Now ITSM tool Knowledge (Administrator/Development) (Min 3 yrs. core experience in the tool)
Solid Experience with Linux and fundamental internet services (DNS, mail, Apache/Tomcat)
Experience with Web Technologies (XML, HTML, JavaScript, Web Services, http, etc.)
Exposure in component integration (SSO,LDAP etc.)
Experience in Application UI, Work flow Configuration
Working knowledge of Perl/Python/JavaScript is desired
Knowledge on Version upgrade, deployment.
Domain Knowledge Required for ServiceNow Developer:

Strong ITIL V3 knowledge (Minimum ITIL foundation certification preferred)
Certified in ServiceNow CSA (Minimum)
Exposure to Cloud technologies desired
Excellent English Communication/Presentation skills (Oral & Written).
Soft Skills Required:

MySQL database
Linux Administration