Description

Location - Bangalore, Hyderabad, Chennai, Pune, Noida, Mumbai

.Key Responsibilities -

  • Experience in software development life cycle (SDLC) in developing and designing user experiences of applications.
  • Knowledge/Experience of working on different ServiceNow modules like ITSM (IT service management), CSM (Customer Service Management).
  • Customize the ServiceNow CSM module to meet business requirements.
  • Deep understanding of ServiceNow data model and structures, proposing and enforcing coding standards.
  • Perform unit testing and support user acceptance testing (UAT).
  • Troubleshoot and resolve issues related to CSM implementations.
  • Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools.

6.Skills Required -

  • Good knowledge/experience of Products & Service Catalog, Client Scripts, Service Side scripting, Business Rules and other ServiceNow scripting capabilities.
  • Experience in integrating external systems with the ServiceNow using integration solutions by using REST web services

 

 

Key Skills
Education

Any Graduate

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