ServiceNow Developer

Job Description:

Designs and implements software solutions as a member of an agile squad. Being assigned to an agile squad means this role also participates in all agile ceremonies driving activities from design to delivery. Follows best practices and standards and participates in communities of practice to continuously refine and document these standards.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

Design and implement new event management practice in ServiceNow
Required Hands on experience with ServiceNow ITOM implementations specifically for Event Management. As an ITOM developer focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications, particularly Event Management
The engineer must be comfortable in Json scripting and coding ITOM solutions, namely Event, Discovery, Service Mapping and Orchestration
Must be knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping & Integrations. Required Knowledge of ServiceNow CMDB Architecture . Knowledge of event and alert rules in ServiceNow
Knowledge and understanding of APM and Logging products such as SiteScope, Dynatrace, Splunk
Knowledge of ITIL processes.


A SUPERVISORY RESPONSIBILITIES:SKILLS AND ABILITIES REQUIRED:

Bachelor's degree in Computer Science/Information Systems or comparable with 5+ years of experience
Knowledge of object-oriented and functional software design
Prior experience with knowledge of Git and GitHub
Understanding of Software Development Methodologies
Understanding of security best practices
Strong problem-solving skills
Strong collaboration skills
Excellent verbal and written communication skills