ServiceNow Developer

As a ServiceNow Developer, you will be responsible for development, core configuration, and technical expertise of Client's ServiceNow implementation. You have a solution-focused mindset and the ability to provide excellent customer service, training and support. Candidates must be passionate about technology, love customer service and can thrive in a fast-paced, high-pressure environment. Day to day job responsibilities may include:
 

• Design and develop new ServiceNow workflows and processes
• Assist in the development of IT Service Management solutions using products such as ServiceNow by customizing the product using technologies JavaScript, Jelly, web services including MYSQL, XML, HTML, and CSS
• Collaborates with other developers to develop/customize applications on ServiceNow platform
• Assists ServiceNow System Administrators with incident resolution, as needed
• Comply with ServiceNow best practices to maintain system compliance
• Participating in User Access Test (UAT) to collect feedback from UAT Team, ITIL Process owners, Clients and fine-tune the solution
• Resolves the Defects assigned by the leads, performs thorough regression testing of resolved defects
• Deploy the code from lower environments to production environment
• Conducts quality assurance testing of the Solution and the Major/Patch Upgrade testing
• Day to day administration of the ServiceNow platform