Description

Job Description

3-10 years of IT experience 
ServiceNow System Administration Certified is mandatory
ITIL Foundation Certification would be a plus or can do before joining
Implementation Specialist would be a plus
Should possess good communication skills

Technical Skills Required:

CSM - Customer Service Management module exp (Mandatory) 
ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
Nice to have any one of below:
ITOM - CMDB, Discovery, Service Mapping
ITBM - Project Portfolio Management, Release Management, Agile
HRSD (HR Service Delivery) and Finance
GRC - Governance, Risk and Compliance

Skills:- ServiceNow and ITSM
 

Key Skills
Education

Any Graduate

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